Does this product really work?
Absolutely! Our oils work very well. Results will vary person to person. We have customers who have seen results in as little as a week and others may see results in 30 days. However, we suggest that you use the product for 30 days consistently. You will see results.
Will RAIN by Dominique work for every hair type?
Yes, our products work for every hair type and texture.
Can I use your products on my children?
Yes, our products are safe to use on children. We do recommend you use your own discretion. Our oils are safe and made with 100% natural ingredients.
How long will it take to receive my order?
All orders will be shipped via USPS Priority Mail or USPS International Priority Mail. Please allow (3) business days for order processing and additional 3-5 business days for U.S. shipping and 5-7 business days for International shipping. Business days do not include holidays or weekends.
What happens if my package gets lost or stolen?
We are not responsible for lost or stolen packages that have been confirmed delivered at the address entered for an order. Upon inquiry, RAIN by Dominique will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
I would like a refund?
We truly appreciate your business. We do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed. If your order has not shipped we can make changes to the mailing address and your email address if they are incorrect. Defective or damaged products may be returned. Email us firstname.lastname@example.org. Please submit photo images of the damaged or defective product.